Application invited for the post of Customer support Engineer. Read More...
HOSTSALE TECH INDIA PRIVATE LIMTED
Vacancies
Last date to apply: 30 Apr 2021
Qualification: Under Graduate / Graduate, Diploma BCA, Diploma/Polytechnic, Diploma in Computer Application and Management, COMPUTER DIPLOMA
Specialization: Computer Science Engineering
Job Location: Angamaly
Preferred Location: Any Preferred Location
Skills: Accept feedback, Adaptable, Client support, Able to listen
Job Description
◾️Attending training sessions to grow knowledge and to develop customer service skills.
◾️Resolving phone,mail, fax, and email customer inquiries.
◾️Processing and logging incoming calls into CRM system.
◾️Identifying customer needs.
◾️Forwarding and escalating inquiries to relevant individuals and departments.
◾️Contacting customers to give them accurate feedback on the progress of their inquiries.
◾️Providing outstanding customer service.
◾️Updating customer information as required.
◾️Maintaining confidentiality of information.
◾️Performing other duties as the need arises.
Job Code
JC2021826
Job Type:Permanent
Experience
Experience : 0 - 1 Years
No of post:2
Gender:Doesn't matter
Age Limit
27 Years
Salary
7000 - 15000 / Month
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