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TERMS AND CONDITIONS

The Big Ticket Abu Dhabi Raffle Program (“Big Ticket Programs”), comprising such raffles specified in these Terms and Conditions (“Terms and Conditions”), are organized and managed solely by DFS Middle East LLC (the “Operator”), a company registered in Abu Dhabi Free Zone with its registered office at P.O. Box 32988. Any references to “We”, “Us”, and “Our” in the Terms and Conditions are references to the Operator. By participating in any of the Big Ticket Programs, you agree to be bound by these Terms and Conditions.

These Terms and Conditions are valid as of 1 September 2022 until further notice and are applicable to all Big Ticket raffle tickets (“ticket”) purchased from Our stores and online at https://www.bigticket.ae (“Website”). These Terms and Conditions replace all previous versions.

For more information, please contact Us on +97122019244 (Saturday to Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 12:30 PM) or by sending an email to help@bigticket.ae.

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1. Account Registration and Purchase of Ticket

1.1 You must be at least 18 years of age to register an account online and/ or purchase a ticket.

1.2 If you prefer to use the name of your child below 18 years of age on the ticket, you are required to present your original passport or resident ID, your child’s original passport or resident ID, and proof of legal relationship at the time of purchase at Our store counters, or create a main account online on the Website using your own personal information before adding a sub-account using your child’s information.

1.3 You must not use the name of anyone else on the ticket, other than your child as permitted in Section 1.2. If you do, the Operator reserves the right to take whatever action it considers appropriate, including irrevocable forfeiture of any prize.

1.4 You are only allowed to register and operate one online account.

1.5 You can only register an account and/ or purchase a ticket if you are not prohibited or restricted to do so under the laws of your jurisdiction of residence or jurisdiction in which you are located. The ability to register an account and purchase a ticket does not constitute an offer or invitation by the Operator for persons to create an account or purchase a ticket in any jurisdiction in which such activities are prohibited or restricted.

1.6 In addition to the other requirements and restrictions described in these Terms and Conditions, you are not permitted to purchase a ticket if you are:

(a) a business partner, director or employee of the Operator involved in the Big Ticket Programs;

(b) a specified employee of any of the Operator’s key consultants, contractors or sub-contractors;

(c) an immediate family member of those mentioned in Section 1.6(a) and 1.6(b);

(d) a resident of a sanctioned country (Crimea region of Ukraine, Cuba, Iran, Democratic People’s Republic of Korea, and Syria), as determined by the Operator; or

(e) on a global list of high risk (including, without limitation, money launderer, terrorist, and criminal offender) or sanctioned individuals.

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